Frequently Asked Questions (FAQs)

How do I use my Electric Callus Remover?

Turn your device on and gently move back and forth (or side to side) over the callous/hard skin area for 2-3 seconds. You do not have to press hard – just gently glide it over the area. Turn the device off and check if you have achieved the softness you desire. If not, repeat the process until the desired level of softness is obtained. Do not use on skin that is red, irritated, inflamed, infected or blistered.

There are two roller heads in my package, which one should I use?

Your Naressa Callus Remover comes with two different roller heads – one coarse roller for general use, and one extra coarse roller for stubborn or particularly hard skin. We recommend changing roller heads depending on your individual needs. For most cases, the coarse roller head provides sufficient buffing power, but stubborn areas may require the extra coarse roller head.

How often should I use my Electric Callus Remover?

It is best to use once or twice per week as needed.

Does the Electric Callus Remover hurt?

No, the Naressa Callus Remover is safer and more effective than metal scrapers, which use blades to remove the dead skin and can lead to cuts. The Electric Callus Remover has micro minerals that gently and effectively buffs away hard skin without the risk of cuts.

Can I use the Electric Callus Remover on any other part of my body?

No, the Naressa Callus Remover is for use on the feet and heels ONLY. Do not use this device on any other part of your body.

Is it safe to get the device wet?

This device is water resistant (rated IP65), but not waterproof. This means that it is generally safe to rinse the roller directly under a tap, with a low pressure water stream. However, do NOT take the device in the shower or fully immerse the it in water. After cleaning, it is best to wipe the device with a dry cloth and let it dry completely before storage.

How can I clean my callus remover?

For best results, use the small cleaning brush included with your callus remover to brush away loose debris from on and around the roller head. You may also gently rinse the roller head under running water. Do NOT switch the device on at any time while cleaning.

How often do I change out the roller head?

Roller heads should last several sessions depending of frequency of use and size of area being treated. In general, when you find them less effective, it is probably time to change to a new roller.

Can I share my device with someone else?

We recommend one device per person. It is possible to share the Callus Remover, but you must each use different roller heads. For hygienic reasons, a roller head should only ever be used by one person.